Everyone was super helpful during our car buying transaction. Depsite a miscommunication they made it right and made sure I left satisfied. Unfortunately you don't always expect a car dealership to have integrity but that was exactly what Rockingham Honda delivered. We are very happy with our purchase!
Found the exact car I wanted to surprise my wife. They went out of their way to work with me to make this an awesome surprise. Joe Passamonte kept me informed every day on the delivery date. Sales manager and finance team worked with me every step of the way. Easiest new car purchase I have ever made!!! And a total surprise with a red bow and all!!
Knowing the work ethic of one of the associates from previous experience, it was an easy decision to look at their inventory when it came time to look into a more permenant car. Finding this car online, Edwin put me in touch with Mike to lead the car sale which went by very smoothly... 4 hours later and I was driving the car home! Not pushy with the sales tactics which is greatly appreciated as a customer. Come by and count on both Edwin and Mike to strive to make your car purchase a seamless one!
My experience was overall excellent. The salesperson Carlos was knowledgable, friendly and very willing to assist without being pushy. I felt he had my needs in place over his. The closing went a bit awkward and I believe the Business manager may need some help as he didn't seem to really know what would happen if someone came in already pre-approved. He had me fill out a new application and my credit was pulled again. Either way, I got the car I wanted and although it took a day longer than expected, I am very satisfied with the overall experience.
you all did a wonderful job. I would highly recommend all of you. your dealership is very clean friendly and professional. Other dealerships should pay attetention to details as you do. Thanks for all your help
No stress, no pressure sale made an excellent experience. Saleperson was very informative and knowledgeable as well. Finance manager Chuck was also a pleasure to work with.
There was never any pressure to buy, just a genuine concern that we were happy with our purchase. All of the employees we dealt with were friendly, courteous and eager to help. Carlos was extremely helpful in explaining all of the electronics in the car and walked us through the necessary procedures in setting up cell phones, Sirius, radio stations, music, door locks, etc. We couldn't have asked for a more congenial and entertaining personality. We hope he has a wonderful time on his cruise to Cuba.
Its all about people skill which I saw in everyone I meet at my visit would recommend others to shop at your dealership great job